Processing Orders from Bulk Pack page

  • Updated

Introduction

This article will guide you on how to process bulk orders efficiently using Amazon Smarthub’s Bulk Pack feature. Managing multiple orders together helps you save time, reduce manual effort, and streamline your fulfillment process. By following the steps below, you’ll be able to handle bulk shipments smoothly and improve order turnaround time for your customers. 

This article covers:

  • How to access and use the Bulk Pack feature
  • How to process shipments and generate shipping documents

a) How to access and use the Bulk Pack feature

1. Log in to smarthub.amazon.in

2. Click Bulk Pack on the dashboard to start managing multiple orders at once.

3. Open Bulk Pack Interface and select the channel you would like to process the orders for




4. Once the channel is selected, the orders for that particular channel will populate on the screen. Now select the checkbox next to Order Details.

5. The boxes are recommended basis the package dimensions and package weight received from the marketplace. In case, there are no recommended boxes refleting, manually select the desired box as per the product’s dimensions and weight



NOTE: The Bulk Pack feature allows you to pack and process several orders in one go, saving you time and reducing manual input errors.

b) How to process shipments and generate shipping documents

1. Once the boxes are selected, click on the Action Center

2. Select Invoice and Shipping Label to generate the necessary documents for your orders.

3. Confirm Shipping Label Generation by clicking the confirmation prompt indicating that once the shipping label is generated, the order status will change to Packed, and cancellation will not be possible.

NOTE: Review all shipping details before generating labels to avoid unnecessary cancellations.

7. FAQs

Q1: Can I cancel an order after generating a shipping label?
No, once the shipping label is generated, the order status changes to Packed and cannot be cancelled.

Q2: Can I use my own shipping provider for bulk orders?
Yes, but ensure that your chosen provider supports bulk shipments through Smarthub.

Q3: What happens if a label fails to generate?
Check your internet connection and ensure all required fields are filled. Retry generating the label or contact support if the issue persists.