Introduction
This article explains how to process customer orders efficiently in Amazon SmartHub using Pick Lists, Bulk Packing, and Shipping Label generation. Following this workflow helps you fulfill orders faster, reduce manual effort, and improve operational accuracy. Once orders are packed and shipping labels are generated, they become ready for dispatch, ensuring a smoother delivery experience for your customers.
Prerequisites
Before proceeding, ensure that:
- You have access to your Amazon SmartHub account.
- Orders are available in the Orders dashboard and are ready for processing.
- Inventory has been updated and is available for fulfillment.
Step 1: Access and Activate a Pick List
Go to SmartHub and sign in to your SmartHub seller account.
Click Orders from the left navigation menu.
Click Pick to view orders ready for picking.
Choose the pick list you want to process.
Click Activate Pick List.The selected orders will now be ready for the picking process.
Step 2: Bulk Pack Orders
After activating pick list, proceed with bulk packing.
Click Bulk Pack.
Choose the date for which pick list is activated.
Select all the orders for which you want to generate a bulk PDF of invoices and shipping labels.
Step 3: Generate Invoices and Shipping Labels
Navigate to Action Center.
Click Download - Invoice, Download - Shiplabel, or Download - Invoice and Shiplabel, and then click Confirm. A new browser window will open with the bulk PDF, which you can download and save to your computer.
FAQs
1. Can I process multiple orders at once?
Yes. The Bulk Pack feature allows you to pack multiple orders simultaneously, improving operational efficiency.
2. When should I activate a pick list?
Activate a pick list when you are ready to begin picking items for fulfillment.
3. Can I cancel an order after generating the shipping label?
No. Once the shipping label is generated and the order status changes to Packed, cancellation is no longer possible.
4. Where can I generate shipping labels?
Shipping labels can be generated from the Invoice & Ship Label option available in the Action Center.
5. What are the benefits of using bulk packing?
Bulk packing helps reduce manual effort, speeds up fulfillment, and improves order processing accuracy.