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Low Inventory Alert by introducing the Safety Stock feature

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You can now configure Safety Stock thresholds for your SKUs to receive low inventory alerts on your SmartHub Dashboard. This feature helps you proactively identify SKUs nearing stock-out and take timely replenishment action, reducing missed orders and improving fulfillment performance.

Monitoring inventory levels is essential to avoid stockouts and ensure uninterrupted order fulfillment. This article explains how you can use the Safety Stock feature in Amazon SmartHub to upload and manage safety stock thresholds for your products in bulk. By maintaining safety stock levels, you can receive low inventory alerts in advance, helping you replenish inventory proactively and prevent lost sales.

Prerequisites

Before setting up Safety Stock alerts, ensure:

  • You have active SKUs in your SmartHub catalog
  • You have access to the Inventory module
  • You have identified the minimum stock levels for your high-velocity SKUs

What is Safety Stock?

Safety Stock is the minimum inventory threshold you set for each SKU. When your available inventory falls below this threshold, SmartHub triggers a low inventory alert on your Dashboard. This helps you plan replenishment before stock-outs occur.

  • The default Safety Stock value is 10 units for all SKUs
  • You can override this default at the individual SKU level using the bulk upload template

How low inventory alerts work

When your inventory drops below the configured Safety Stock level:

  1. An alert appears on your Dashboard page under the Low Inventory Status section
  2. The alert message identifies that some SKUs are reaching Safety Stock levels
  3. You can download a report listing all impacted SKUs
  4. You can then take action to replenish inventory via the Inventory module

Tip: Regularly review your low inventory alerts to ensure timely procurement, especially for high-velocity SKUs.

Steps to set Safety Stock for OMS nodes

To configure Safety Stock values for your SKUs on OMS nodes, follow the below steps:-

1. Log in to smarthub.amazon.in and click Inventory to open the inventory management dashboard.

2. Select Update Inventory to access inventory update options.

3. Click Bulk Upload to access bulk inventory update options.

4. Click Download Template and Select Safety Stock Updates for SKU's from the available inventory update options.


5. Fill the template with SmartHub SKU in Column A and Safety Stock Value in Column B. Save the template.

6. Click Upload File and select Upload Safety Stock Inventory File to upload the prepared safety stock file from your device



7. Wait for the upload process to complete. Your safety stock information has now been submitted successfully.
 

Note: After upload, check the Success Report for completed entries and the Failure Report for any errors that need correction.

Steps to set Safety Stock for WMS nodes

To configure Safety Stock values for your SKUs on WMS nodes:

  1. Navigate to Inventory from the left menu
  2. Click on Quick Inbound
  3. Select the Bulk Upload tab
  4. Click the Download Template dropdown
  5. Select Safety Stock Updates for SKUs
  6. Open the template and enter Safety Stock values for each SKU
  7. Click the Upload Inventory File dropdown
  8. Select Upload Safety Stock Inventory File
  9. Monitor the upload status in the Inventory file upload status table

Note: Ensure your file contains at least 1 row and does not exceed 3,000 rows. Files exceeding this limit will fail to upload.

How to view alerts on the Dashboard

To view low inventory alerts:

For OMS nodes:

  1. Log in to SmartHub — the Dashboard is your default landing page
  2. Look for the Low Inventory Status section
  3. Review the alert message identifying SKUs at Safety Stock levels
  4. Click Download the list to get a report of all impacted SKUs
  5. Use the report to plan your inventory replenishment

For WMS nodes:

  1. Navigate to the Inventory Dashboard
  2. View the Safety Stock column to see configured thresholds for each SKU
  3. Compare Safety Stock values against available inventory to identify SKUs needing replenishment

Note: The default Safety Stock value is 10 units for all SKUs. Override this value using the bulk upload template if your SKUs require different thresholds.

Verify inventory updates

  1. Review the upload status after processing is completed.
  2. Verify that the safety stock values have been applied to the relevant SKUs.
  3. Confirm that inventory thresholds reflect your replenishment planning requirements.

After configuring safety stock levels:

  • Review low-stock products regularly.
  • Replenish inventory before stock reaches the safety stock threshold.
  • Update safety stock values periodically based on sales trends and demand forecasts.

FAQs

Q1: What is safety stock?
Safety stock is the minimum inventory threshold maintained to prevent stockouts and support uninterrupted order fulfillment.

Q2: Can I update safety stock for multiple SKUs at once?
Yes. The bulk upload workflow allows you to update safety stock values for multiple SKUs simultaneously.

Q3: How do safety stock levels help my business?
Safety stock helps you identify low inventory levels early, allowing you to replenish stock before products become unavailable.