Introduction
Managing team access efficiently helps streamline your business operations and ensures the right users have the appropriate permissions in SmartHub. This article explains how to add new users, assign roles, and manage user permissions within SmartHub. Proper user management improves operational efficiency, enhances account security, and enables your team to collaborate effectively while maintaining controlled access to business functions.
Prerequisites
Before adding or managing users in SmartHub, ensure that:
- You have administrator access to your SmartHub account.
- The new user has a valid email address and phone number.
- You understand the access permissions required for the new user.
Access the User Management Section
Step 1: Sign in to SmartHub
Go to SmartHub and sign in to your SmartHub seller account.
Step 2: Open Settings
From the SmartHub dashboard, navigate to Settings to access account management options.
Step 3: Open User Management
Click Users to open the user management section where you can view and manage all users associated with your account.
Add a New User and Assign Roles
Step 4: Start Adding a New User
Click Add User to begin adding a new team member to your SmartHub account.
Step 5: Enter User Details
Provide the following details for the new user:
- Full Name
- Email ID
- Phone Number
Ensure the information entered is accurate to avoid issues with invitation delivery and account access.
Step 6: Select a User Role
Click Select role to assign the appropriate permissions for the user.
Step 7: Assign Admin Access (if required)
Select Admin if the user requires administrative privileges and full account access.
You can assign roles based on the user’s responsibilities to maintain secure and efficient account management.
Step 8: Send the User Invitation
Click Send invite to email the invitation to the new user.
Once the invitation is sent, Amazon will send a notification to the registered email address. The notification will appear as shown in the image below.
Manage Existing User Permissions
Step 9: Return to User Management
To edit user permissions later, go back to Settings and click Users again.
Step 10: Review Access Permissions
Under the Can Access section, review the permissions and access levels assigned to users.
Step 11: Verify User Status
Ensure the user invitation status is marked as Active before attempting to edit access permissions.
Step 12: Select a User for Management
Choose the required user from the list to view and manage their account settings.
Step 13: Open Management Options
Click Manage to update the selected user’s permissions and settings.
Step 14: Save Changes
After making the required updates, click Save changes to confirm and apply the changes.
FAQs
1. Can I add multiple users to my SmartHub account?
Yes. You can add multiple team members and assign different roles based on their responsibilities.
2. What happens if a user does not receive the invitation email?
Verify that the email address entered is correct and ask the user to check their spam or junk folder.
3. Can I edit user permissions after sending the invitation?
Yes. Once the user status is active, you can edit their permissions from the user management section.
4. What is the difference between Admin access and other roles?
Admin users typically have full account access and can manage settings, permissions, and operational activities.
5. Why can’t I edit a user’s permissions?
Permissions can usually be edited only when the user invitation status is marked as active.