Overview: This article provides the hardware requirements that sellers should have for SmartHub setup.
- All the sellers should have the below hardware setup for SmartHub:
| Element | Type | Quantity | Requirement | Remarks |
| 1. Laptop/Desktop | Any | 2 units (1 for Backup) | Minimum Windows 7 and 2 GB of RAM | 1 Primary and 1 for backup. In case you already have 2 laptops/desktops, no need to purchase new devices |
| 2. Barcode Scanners | Any (Wireless Recommended) | 1 unit for <250 orders/day | Any (Wireless Recommended) | Any 1D Barcode Scanner |
| 2 units for >250 orders/day | ||||
| 3. Printers | Shipping Label Printer | 1 unit |
TSC DA310/TSC DA 300or TSC TTP 345 or Zebra GX 430T |
In case you already have this Printer, no need to purchase new one |
|
Bar Code printer+ Ink Ribbon |
1 unit |
TSC TE 244 or TSC TA 210 or Zebra GC 420T |
In case you already have this Printer, no need to purchase new one | |
| PDF Invoice/File Printer | 1 unit | Any Basic Printer | In case you already have this Printer, no need to purchase new one | |
| 4. Highspeed Internet | Broadband connection along with a backup | 2 units | Broadband Speed minimum 4 Mbps |
Connection from 2 separate service providers is preferable. Primary connection needs to be high speed broadband and backup can be via 4G/5G dongle |
| 5. Power Backup | Inverter/Generator | 1 unit |
Inverter or Generator to keep all the laptops and printers running |
This is to ensure no interruption due to power supply issues |
| 6. Packing Stations | To allow easy Pick & Pack process |
As per daily order Volumes expected from the site |
As per daily order Volumes expected from the site | NA |
| 7. Manpower |
Supervisor +staff for pick, pack, shipment, returns processing | As per daily order | As per daily Volume slabs expected from the site | NA |
If you need assistance or have questions about SmartHub, you can reach out to the support team via email at smarthub-support@amazon.com
Or
Via WhatsApp
📲 New WhatsApp Support Number: +91-7411871386
🕛 Availability: 10 AM – 7 PM, Monday to Sunday