Order Processing on Flipkart: A Step-by-Step Guide

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Overview: This article provides step-by-step instructions on order processing for Flipkart orders.

1. You have to log in to SmartHub using your Admin credentials and the following link: https://smarthub.amazon.in/

2. Once you are logged in to SmartHub, navigate to the side menu and select order summary.

3. This page will show you the orders as per the earliest pick-up time (You have to process the orders whose pick up time is earliest). You can filter the order summary page based on channel and dates.

4. Under order summary, picking the order is first step. Click on “Pick”, go to “Create”. This will show you the orders whose pick list needs to be activated.

5. Once the pick list is activated, go to “Active pick lists” to view the activated pick list IDs. This page shows all the active pick lists, and you have to start packing all the ones shown.

6. You have to click on the pick list IDs hyperlink to start packing the order. This is the first step in order processing where you will pick the product from shelf and bring to the packing station.

7. Once you click on the pick list ID, below page will show up. Here, click on “Print pick list” (This will print a list of all the items that need to be picked up by the picker from the shelf and bring to the packing station).

8. Once you have picked all the items from shelf, you have to click on “Start Packing”.

9. In this step, you have to “Scan or enter the SKU” and click enter. From this step, you will start packing the order.

Note: The warehouse picker will be scanning the product, and automatically the SKU will populate in the box. If there are multiple quantities in the package, all the products should be scanned.

  • Invoice information (Enter this once the product is billed in your POS - this is optional). You can enter your POS or ERP invoice number here for your sales records.

  • Box information (select the box information). You get the preconfigured box dimensions here to select from. This step is needed to make sure you select the correct box for shipping the product based on product dimensions.

10. After selecting the box information, click on “Confirm and proceed”.

11. You will get confirmation: “Successfully printed: shipping label, invoice.”

Note: This step will send the printout to your connected printer for a shipping label and invoice. Pack the box and scan the shipping label.

12. You have to scan the shipping label/tracking ID. Once done, you will get the confirmation “Great! Orders have been packed for this pick list”.

  • Note: Once done, you can enter the next pick list ID and start packing the order.